What We Do
Portland Razor Co. is a manufacturer of straight razors, strops and shaving accessories. We are dedicated to providing the tools and resources you need to get a great shave. Some products in our online store are made by other reputable makers and manufacturers that we believe will enhance your shave routine.

Shop Visits
While we are primarily a manufacturer, we encourage visits to the shop. Please see our Shop Visit page to setup an appointment. Shop visits are by appointment only.

Payment
We accept all major credit or debit cards for orders placed online via our website's secure shopping cart.  For your protection and the protection of Portland Razor Co., we do not collect or store your credit card data.  All credit card information is processed through a secure server and is encrypted before transmission to our order queue.

Returns
Any product that is unopened and untampered with may be returned.  In this case, we require a 10% restocking fee.  We cannot accept returns on opened or used product for sanitary reasons.  We are proud of our work and want our customers to be 100% satisfied with our product.  Please contact us at info@portlandrazorco.com if you are not satisfied with your purchase for any reason.

Local Pickup
If you placed an order and wish to come pick up your order at our shop, that would be great!  Come visit us and we'll show you around the shop.  It probably isn't every day that you get to see what straight razor production looks like! Leave a comment in your order or email us and we'll gladly set up a time for you to come by.

Razors Without Scales
We do not ship razors without scales or product that is incomplete in any way. 

Custom Orders
Razors:  We proudly craft each of our razors by hand.  If you have an idea for a razor that is not in our product line or is a variation of a product we offer, please email us at info@portlandrazorco.com.  We think a razor is a very special and personal object.  We want to make sure that you get what you want from your straight razor purchase. For more information on custom razors visit our customs page.

Domestic Shipping
All orders ship via Flat Rate shipping within the United States with USPS Priority Mail.  If you require faster delivery and are willing to pay for such shipping costs, we are happy to look into other options.  Please email us at info@portlandrazorco.com

International Shipping
We do offer $35 flat-rate international shipping for most orders. Large orders requiring different shipping options may be subject to adjustment. If you have any questions regarding International Shipping, please contact us at info@portlandrazorco.com and we will work to get you the best deal.  Any applicable Import Duties, Customs Fees, or Local Taxes are the responsibility of the customer.  We are working on making this simpler for everyone and we appreciate your patience!

Honing
We are happy to offer basic honing services for any straight razor in good condition.  We also ask that you pay for shipping to and from our shop in Portland, OR.

Large Orders
Please email us to inquire about price breaks for large orders.  We get many inquiries regarding our straights as employee or groomsmen gifts. We are happy to send you a pricing schedule.

Wholesale Inquiries
At this time, we are not opening any new wholesale accounts. 

Use of Our Products
Though we do our best to instruct our customers how to use our products, the guides we provide on our site are not a substitute for formal training from a licensed professional.  By using our product you understand that straight shaving is performed at your own risk and accident or injury associated with use of Portland Razor Co's products is not the fault of Portland Razor Co.

Portland Razor Co. Blog
The information contained in this Blog (the "Blog") is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. While we have made every attempt to ensure that the information contained in the Blog has been obtained from reliable sources, Portland Razor Co. is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this Blog is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and safety judgment of the reader. In no event will Portland Razor Co., or its partners, employees or agents, be liable to you or anyone else for any decision made or action taken in reliance on the information in this Blog or for any consequential, special or similar damages, even if advised of the possibility of such damages. 

Portland Razor Co. Blog Links to Related Internet Sites
Certain links in this Blog connect to third party web sites. Portland Razor Co. does not accept any responsibility for, nor make any representations as to the accuracy of, any content in such third party web sites.

Updated: 1/19/2017