What We Do
Portland Razor Co. is a manufacturer of straight razors, strops and shaving accessories. We are dedicated to providing the tools and resources you need to get a great shave. Some products in our online store are made by other reputable makers and manufacturers that we believe will enhance your shave routine.

Shop Visits
While we are primarily a manufacturer, we encourage visits to the shop by appointment. Please see our Shop Visit page to setup an appointment. If you are interested in shopping with us in person, please visit our retail space, Portland Shave Shop.

We accept all major credit or debit cards for orders placed online via our website's secure shopping cart.  No credit card information is ever stored on our servers. We use some of the most secure and reputable payment processors available.

Gift Cards
We think you have mastered The Art of Gifting! Gift Cards are available through our website and may be redeemed on all online purchases through portlandrazorco.com
Gift Cards cannot be applied to custom upgrades. Gift Cards are non-refundable.

Returns & Exchanges
Any product that is unopened and untampered with may be returned.  In this case, we require a 10% restocking fee.  We cannot accept returns on opened or used product for sanitary reasons.  We are proud of our work and want our customers to be 100% satisfied with our product.  Please contact us at info@portlandrazorco.com if you are not satisfied with your purchase for any reason.

Refunds are available on all orders before the shipping label for the order is printed. We do not offer refunds for Gift Cards. Deposits on custom orders are not refundable under any circumstance.  Refunds for classes do have some limitations and can be found on the individual class description pages. 

Local Pickup
If you placed an order and wish to come pick up your order at our shop, that would be great!  Come visit us and we'll show you around the factory. It probably isn't every day that you get to see what straight razor production looks like! Leave a comment in your order or email us and we'll gladly set up a time for you to come by.

Razors Without Scales
We do not ship razors without scales or product that is incomplete for any reason. 

Custom Orders
We are not taking custom orders at this time.

Domestic Shipping
All orders ship via USPS Flat Rate Priority within the United States.  If you require faster delivery and are willing to pay for excess shipping costs, we are happy to look into other options. Please email us at info@portlandrazorco.com

International Shipping
We do offer USPS Flat Rate Priority international shipping for most orders. Large orders requiring different shipping options may be subject to adjustment. If you have any questions regarding International Shipping, please contact us at info@portlandrazorco.com and we will work to get you the best deal.  Any applicable Import Duties, Customs Fees, or Local Taxes are the responsibility of the customer.  We hope to make this simpler in the future.

Please visit our honing service page. We are happy to offer basic honing services for any straight razor in good condition. 

Wholesale Inquiries
Please direct all wholesale inquiries to info@portlandrazorco.com or use the contact form.

Use of Our Products
Though we do our best to instruct our customers how to use our products, the guides we provide on our site and Portland Razor Co. social media channels are not a substitute for formal training from a licensed professional.  By using our product you understand that straight shaving is performed at your own risk and accident or injury associated with use of our products is not the fault of Portland Razor Co.

Portland Razor Co. Blog
The information contained in this Blog (the "Blog") is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. While we have made every attempt to ensure that the information contained in the Blog has been obtained from reliable sources, Portland Razor Co. is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this Blog is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and safety judgment of the reader. In no event will Portland Razor Co., or its partners, employees or agents, be liable to you or anyone else for any decision made or action taken in reliance on the information in this Blog or for any consequential, special or similar damages, even if advised of the possibility of such damages. 

Portland Razor Co. Blog Links to Related Internet Sites
Certain links in this Blog connect to third party web sites. Portland Razor Co. does not accept any responsibility for, nor make any representations as to the accuracy of, any content in such third party web sites.

Affiliate Links
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.

Updated: 07/28/2019